| what do you guys n gals think of this? | |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: what do you guys n gals think of this? Sun May 09, 2010 5:46 pm | |
| ok, so alot of you already know i brought some ff brr ed 'a's from mike at ff. anyway, when they arrived one of them was defective..like unusable....i emailed mike about it.....after a long wait and a few emails his mom finally replied. she said to send the wheel back and mike would either fix it or swap it for a new one....all good i thought, i cant use them as they are. so i sent it off to mike.... anyway, mikes mom emails me back, and says mikes fixed it and were sending it back to you....great i think, i can finally use my new wheels ....a couple weeks pass and the package arrives, i open it, sweet 2 stickers, and the thing i really wanted my fixed/replaced wheel.......hold on a minute? nothing has been done to it?.....ummmm? is this a joke? i guess not? mikes mom said he fixed it?....so basicly i am still in the same situation.....mike wont answer my email and i still have a set of wheels i haven't even tried yet?....i feel kinda cheated....mike didnt fix it, its like he didnt even look at it cos its the same retarded wheel....... so ive emailed him again, no reply as usual, and i feel as though he's probably blocked my messages now?....i wasnt rude to him in anyway, i was polite, i didnt bombard him with emails, i just followed ff advice on emails/replys.... i feel as though mike is being very immature, and i dunno? does he treat other customers like this?.... what do you guys think i should do? |
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Guest Guest
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 6:02 pm | |
| he keeos been a mean to people on ffi he seems like hes in a constant bad mood lol |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 6:04 pm | |
| i just want what ive paid for.......not 3 good wheels and 1 defective wheel....i havent used them yet.... |
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Rdcruzer Part of the Furniture
Posts : 4146 Join date : 2009-11-06 Location : london, england Companies : fingerboarding :D Setup : FL Fingerboard <3 <3
Mellow Yellow BRTs
FlatFace BRT edition wheels
FL tape <3 <3 <3
BW Pornstorm
Ytrucks
Oak wheels
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 6:35 pm | |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 6:55 pm | |
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Nick Payne Part of the Furniture
Posts : 1937 Join date : 2009-11-09 Age : 30 Location : (Tennessee) Companies : fingerboarding,skating,guitar,filming Setup : Hard Knox Deck,FBS.Y-Trucks(White),Substance Dual Gold(black)
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:15 pm | |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:19 pm | |
| the bearing has been glued in wonky so when u put it on a brt and try to ride along it wont...cos it spins all crooked, and the bearing wont spin too....
i really cant believe mike.... |
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Danny H Admin
Posts : 10411 Join date : 2009-07-13 Age : 28 Location : Leeds Setup : Blosom Split Ply
TNP Tape
Y-Trucks X4
Cartwheels
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:20 pm | |
| damn thats bad.....he has terrible customer service maybe hes going therough the mood swings of puberty |
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Meh Blossoming FBHQer
Posts : 216 Join date : 2009-11-16 Setup : Your mom
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:26 pm | |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:32 pm | |
| he's been really good to some people though?...like a few ive heard of with problems with his product..... |
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JT Constant FBHQer
Posts : 1166 Join date : 2010-04-29 Age : 28 Location : Iowa Companies : JTfingerboards
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:43 pm | |
| I bought ff g7.1ts and one had a flatspot and another the whole was to big for the bearing so on my axel when i put it on it pushes the bearing out, I just use 2 white replacement wheels, it doesnt work the best tho. |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:55 pm | |
| im really trying to keep my cool with him and be a mature adult, but he's being so immature, i want to fly over their, knock on his door, and show him what i think.....if im sure if he knew me personally, he would have changed it asap........... but i dunno? it still might be a mistake?...but i doubt it... |
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Boffey Moderator
Posts : 1535 Join date : 2009-12-06 Age : 29 Location : London, UK
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 8:59 pm | |
| Maybe because hes a midget, he needs someone to take it out on...
No its seriously not fair blosom |
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JT Constant FBHQer
Posts : 1166 Join date : 2010-04-29 Age : 28 Location : Iowa Companies : JTfingerboards
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 9:04 pm | |
| - Boffey wrote:
- because hes a midget,
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williamslater Blossoming FBHQer
Posts : 318 Join date : 2010-04-18 Setup : scott b g7.1as td wides
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 9:11 pm | |
| This happened to me and he wouldn't reply... Write a note asking for a replacement and ship the broken wheel and the note together and he should fix it |
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Guest Guest
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 9:13 pm | |
| Lol alex but I don't even think he makes them himself |
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JT Constant FBHQer
Posts : 1166 Join date : 2010-04-29 Age : 28 Location : Iowa Companies : JTfingerboards
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 9:15 pm | |
| - JackLilley wrote:
- Lol alex but I don't even think he makes them himself
me neither in his 'mike schneider mtv cribs' he didnt have a lathe anywhere in his house |
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kerryDETH Admin
Posts : 10741 Join date : 2009-11-03 Age : 36 Location : Bristol, UK Companies : Fingerboarding, Skateboarding Setup : Blosom 32.5mm
BRT Wides
Witchcraft Teals
Flatface BRR Ed.
Ace Tape
| Subject: Re: what do you guys n gals think of this? Sun May 09, 2010 11:46 pm | |
| its really weird that he'd do that.. he was super helpful and prompt with mine.. Ellen answers all the emails though, so, its not mike thats not replying to you, its her..
nonetheless, its odd. They'll reply eventually I guess? Or, thats all you can hope. It sucks..
And yea, I've read him be really moody to people on FFI, dunno why.. FFI is just a bitch fest anyway, not just mike but almost everyone. Cba with having an account there. |
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TMG Constant FBHQer
Posts : 1104 Join date : 2010-02-17 Location : Missouri, USA Companies : Bluefly Board Co. Setup : BWNM/BRR trucks/Winkler D-rex blues/FBSes
FFG12/BRR trucks/Substance Quartz BRR's/ FBSes
FFG12/Y trucks United/FF G6E/FBSes
| Subject: Re: what do you guys n gals think of this? Mon May 10, 2010 12:09 am | |
| - kerryDETH wrote:
- iFFI is just a bitch fest anyway, not just mike but almost everyone. Cba with having an account there.
Yeah I have an account there and I've posted like 3 times. Lotsa big headed holier-than-thou ppl... I havent had the best luck with their customer service either, but then I have only sent a couple emails and they werent that helpful. Same with BRR...still havent gotten a reply from 2 weeks ago... |
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Nick Payne Part of the Furniture
Posts : 1937 Join date : 2009-11-09 Age : 30 Location : (Tennessee) Companies : fingerboarding,skating,guitar,filming Setup : Hard Knox Deck,FBS.Y-Trucks(White),Substance Dual Gold(black)
| Subject: Re: what do you guys n gals think of this? Mon May 10, 2010 12:45 am | |
| Dude mike is prolly trading me for a g12 med concave and he was pretty chill any it so idk |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Mon May 10, 2010 11:11 am | |
| anyway, update, mikes got back to me, (mike not ellen) and he says he fixed it, and am i installing it wrong?...... |
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kerryDETH Admin
Posts : 10741 Join date : 2009-11-03 Age : 36 Location : Bristol, UK Companies : Fingerboarding, Skateboarding Setup : Blosom 32.5mm
BRT Wides
Witchcraft Teals
Flatface BRR Ed.
Ace Tape
| Subject: Re: what do you guys n gals think of this? Mon May 10, 2010 11:21 am | |
| did he explain how? Either way, I know with some bearings in skateboards they'll go flush if you tighten the nut up against the bearing and let it push the bearing flush into the wheel... maybe push the axle out so you can tighten the nut lots and let it push the bearing? I dunno, use force but be very gentle at the same time or you'll blow a bearing.. But, it could solve the issue All my dealings with flatface have been lovely, so, I have no idea why its so odd.. I mean, when anna got my relativity 2 as an anniversary present she asked them to put a note in saying happy anniversary and they did! I mean, I know its not much but it still shows they listen to customers.. So, yea. I'd struggle to say anything bad about flatface.. |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Mon May 10, 2010 11:42 am | |
| yeah, ive heard very good things about ff and most of my dealings with them have been very good....the wheel is screwded kerry. the bearing has been glued in wonky, it seems as though the inside of the wheel has been drilled wonky so when you put it on a truck, it doesnt spin and when you try to force the board along its like all bumpy cos the bearing isn't inside the wheel straight.... its nothing to do with me installing it wrong....its just a reject wheel... i cant understand why he said he fixed it though?.....if he put it on a brt and spun it wrond he would have seen what i mean.....its basicly still unusable.... and no, he didnt explain how...also ive thought about using force to try to sort it, but i can see from the back of the wheel the hole has been drilled poorly, so even if i did force, i dont think it would solve it....also the bearings are glued in, and i can see on the wheel where the bearing has been put in, the colour of the wheel has changed, telling me the bearing has already been forced and i dont want to break it.......i just want a usable wheel |
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kerryDETH Admin
Posts : 10741 Join date : 2009-11-03 Age : 36 Location : Bristol, UK Companies : Fingerboarding, Skateboarding Setup : Blosom 32.5mm
BRT Wides
Witchcraft Teals
Flatface BRR Ed.
Ace Tape
| Subject: Re: what do you guys n gals think of this? Mon May 10, 2010 12:31 pm | |
| well.. All I can suggest then is email him and make that fully clear, and if he says nothing to that tell him you'll have to file a paypal dispute and get your money back because you've been given a faulty item the company refuse to replace.. I guess maybe that'd get their attention and get them to give you a new wheel/sort it out? Like, I know its not a nice thing to do but if they wont sort it you've got to make them sort it, as much as I respect flatface a lot, that principle holds to any company |
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blosom Moderator
Posts : 5332 Join date : 2010-03-04 Location : UK Companies : BLOSOM
| Subject: Re: what do you guys n gals think of this? Mon May 10, 2010 1:31 pm | |
| i explained it fully to him, more than once, i even sent the wheel back for him to see with his own eyes, and to replace it, but its just been sent back to me, the same as when i sent it to him?...ok things do get muddled up? but?............ its like i said to mike, i really appreciate him getting back to me, and i really want to continue loving ff as a shop, maybe there was a mix up with it?, but its still the same defective wheel.... also im sure with disputes with paypal theres a certain time limit with refunds....and because it took weeks for mike to respond, i sent the wheel, its been sent back to me, and its still the same defective wheel, im thinking its been roundabout 2 months now? tbh, i dont want to file a dispute, i sent him a email today saying can he just sell me one new wheel, as im getting tired of the emails and sending stuff back, waiting for, and when i finally get it back, nothings been done to it..... i just want to ride my new wheels |
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