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 Blackriver US Webshop

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Estevan Rivera
Blossoming FBHQer
Blossoming FBHQer
Estevan Rivera

Posts : 211
Join date : 2015-01-18
Age : 34
Location : Port Richey, FL
Companies : NPR Crete
Setup : Homewood Mid Shape
BRT 32mm
Joycult Wheels
Level Up "Beta Bushings"
FBS Tape

Blackriver US Webshop Empty
PostSubject: Blackriver US Webshop   Blackriver US Webshop EmptyMon May 04, 2015 7:34 pm

So a week ago I ordered a black iron rail which is in stock on the brr usa webshop. Since then my order has just said "processing" (which im used to) but today it changed and now says "canceled". I emailed them to see why and whats going on but I haven't received response yet. I'm a pretty patient person so I'm not freaking out or anything. I'm just curious to see if anyone else has had this happen before. The money was definitely taken out of my bank account so its not like I had insufficient funds or anything like that.

Sorry in advance if this is the wrong section for this.

Blackriver US Webshop Aaaaaa10
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jackson
Part of the Furniture
Part of the Furniture
jackson

Posts : 1673
Join date : 2010-08-28
Age : 108
Location : cincinnati

Blackriver US Webshop Empty
PostSubject: Re: Blackriver US Webshop   Blackriver US Webshop EmptyMon May 04, 2015 8:07 pm

I've never had any problem with them. ordered a couple things last year and they both came relatively quick, since it ships from chicago and i live in cincinnati. Yea thats kinda weird, whenever I've emailed brr about things, it gets resolved really quick so id hold tight for a day or two more.
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Uncle Brigamini
Blossoming FBHQer
Blossoming FBHQer
Uncle Brigamini

Posts : 349
Join date : 2014-11-12
Age : 34
Location : NJ
Companies : Witness. Fingerboards
Setup : Witness. 32mm
BRT Wides w/Beta Bushings
Oak RV2 Wheels

Blackriver US Webshop Empty
PostSubject: Re: Blackriver US Webshop   Blackriver US Webshop EmptyMon May 04, 2015 9:50 pm

It looks like you still have an order processing? The bottom just looks like a dupe
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http://witnessfingerboards.bigcartel.com
meekin
Part of the Furniture
Part of the Furniture
meekin

Posts : 1522
Join date : 2014-12-09
Age : 29
Location : SC

Blackriver US Webshop Empty
PostSubject: Re: Blackriver US Webshop   Blackriver US Webshop EmptyTue May 05, 2015 12:43 am

i haven't seen any rails on FF in a while so idk maybe something is up with them being made
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g.fb
Blossoming FBHQer
Blossoming FBHQer
g.fb

Posts : 252
Join date : 2015-04-05
Age : 24
Location : nyc
Setup : lakewoods & woobs


Blackriver US Webshop Empty
PostSubject: Re: Blackriver US Webshop   Blackriver US Webshop EmptyTue May 05, 2015 11:10 am

I'm guessing they accidentally charged you for two, and they cancelled the first one. Unless they charged you for both orders?
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Estevan Rivera
Blossoming FBHQer
Blossoming FBHQer
Estevan Rivera

Posts : 211
Join date : 2015-01-18
Age : 34
Location : Port Richey, FL
Companies : NPR Crete
Setup : Homewood Mid Shape
BRT 32mm
Joycult Wheels
Level Up "Beta Bushings"
FBS Tape

Blackriver US Webshop Empty
PostSubject: Re: Blackriver US Webshop   Blackriver US Webshop EmptyTue May 05, 2015 2:03 pm

Alright well the problem seems to have been resolved. The canceled one is gone and the other one has been shipped. I'm guessing its like what GFB said, they may have just put in two orders on accident or something.
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PostSubject: Re: Blackriver US Webshop   Blackriver US Webshop Empty

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Blackriver US Webshop

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