So a week ago I ordered a black iron rail which is in stock on the brr usa webshop. Since then my order has just said "processing" (which im used to) but today it changed and now says "canceled". I emailed them to see why and whats going on but I haven't received response yet. I'm a pretty patient person so I'm not freaking out or anything. I'm just curious to see if anyone else has had this happen before. The money was definitely taken out of my bank account so its not like I had insufficient funds or anything like that.

Sorry in advance if this is the wrong section for this.

I've never had any problem with them. ordered a couple things last year and they both came relatively quick, since it ships from chicago and i live in cincinnati. Yea thats kinda weird, whenever I've emailed brr about things, it gets resolved really quick so id hold tight for a day or two more.

It looks like you still have an order processing? The bottom just looks like a dupe

i haven't seen any rails on FF in a while so idk maybe something is up with them being made

I'm guessing they accidentally charged you for two, and they cancelled the first one. Unless they charged you for both orders?

Alright well the problem seems to have been resolved. The canceled one is gone and the other one has been shipped. I'm guessing its like what GFB said, they may have just put in two orders on accident or something.