Hello,

so i just got my new berlinwood wide setup, including BRR trucks wide and a set of winkler wheels.

when i installed the wheels for the first time i immediately noticed that only 1 of the 4 wheels actually spins 'freely - good'. if i give it a spin, only 1 wheel keeps spinning for a few seconds, all the other wheels stop immediately.

when i install some wheels from my other boards (some china copy ones whatever), the wheels spin super smooth.

so the trucks and the axle aren't the problem, the wheels however, are.

now, for performance it isn't a big of an issue after all, the wheels run smooth when in use but i find it big of a deal that wheels worth 30 $ aren't as smooth as the ones on my china copy board worth 15$ (including the deck and trucks that is).

what's my next step? i already greased them up a bit.
contact customer care?

Have you overtigghtned the nuts?? On BRT's you don't need to tighten all the way down, the lock nuts keep the wheels pretty secure.

No, even if i just put the wheels on the axle (without screwing the nut on), it doesn't spin as much as the 'good' wheel.

sesh them for a bit.
maybe the bearings need some wearing in.

well i disassembled them one more time.

i put my other wheels (from the chinese board) on a toothpick and they keep spinning with a minor flick.
the winkler wheels however, doesn't.

is there a way to disassembly the wheels ?

China wheels do seem to spin more freely than other wheels though, I have both Oaks and Ys and neither of them spin freely as well as my cheap China wheels. But both Oaks, winklers and Y's perform better in other aspects. Personally though, I really didn't like the winks I had, I felt they weren't as much as an upgrade to China wheels as I had hoped.

Agree, but it's weird that one wheel spins exceptionally better than the other 3.

i greased the other wheels and the result was better, however the effect is temporarily...

Rens wrote:

sesh them for a bit.
maybe the bearings need some wearing in.

I would agree with this. Sometimes they need to be worked in a little.

Does "free spin" really matter if they feel smooth to ride?

I wouldn't be taking them apart of greasing them before contacting the supplier. Give them a chance to rectify the situation.

@KapitalJ - Exactly, judge your wheels by how they ride, not how much spin they have, as the two don't necessarily match up. That said, you can get bad bearings and you may have been unlucky, so yeah Contact br and see what, if anything they're willing to do (isn't their customer service notoriously slow though, or is that someone else I'm thinking of?), if a few sessions don't improve them.

Concept wrote:

@KapitalJisn't their customer service notoriously slow though, or is that someone else I'm thinking of?

I have no experience with this first hand. I would say choose your words wisely, and be understanding and they might receive your message well...

Best of luck!

Winklers, Flatface, Oaks, and lots of pro wheels don't spin as much as cheap china wheels, but they ride so much better.
I remember when I first got into fingerboarding i thought my friend's ff wheels were terrible because they barely spun, but they rode so much better haha. As long as the ride is okay, then the wheels are working how they're supposed to
EDIT: Just did a spin test on my set of FF wheels, and only one of the four actually spun for more than a second. So there ya go

Ok, thanks for the help, this can be closed.