How is this for totally fucked up...

I received my long awaited package of 5 sets of wheels from Loompa Fingerboards today...BUT when customs checked the package they didn't reseal it...thus ALL the wheels except for one set have been lost during transit! What a load of fucking shit! I can see a CLEAR gaping blade mark where customs have open the package...no wonder it all got bloody lost...if you held the envelope sideways it would all fall out...



SO pissed off about this...I am going to contact AUS post tomorrow and see if anything can be done...though I am somewhat doubtful...

*Sorry for the rant post...but I am just dumbfounded by the whole thing.

- Jono

dude i would be totally pissed about that. it would ruin my entire day or maybe even week. sorry this happened to you! hope it gets worked out, Cheers!

damn thats bad..

Thanks for the sympathy guys

Well, I am yet to speak to AUS post, but I got in contact with Loompa and they said they will do a 'buy one get one free' deal for me on my next purchase to help out a bit...which is pretty fucking good of them if you ask me, especially seeing as this issue has nothing to do with them.

Well, fingers crossed I have better luck this time around

- Jono

At this rate no one is going to send you things Jono!

fokkusu wrote:

At this rate no one is going to send you things Jono!

Not sure if your joking or not This is a problem relating to an issue with AUS customs...not Loompa. I was actually surprised they where happy to help with this problem (as I didn't ask them to send out replacements, a refund or anything like that).

Though I admit, I am having a pretty bad run with my wheel purchases as of late...lol.

- Jono

DoubleDigits wrote:

fokkusu wrote:

At this rate no one is going to send you things Jono!

Not sure if your joking or not This is a problem relating to an issue with AUS customs...not the company that sent the wheels. I was actually surprised Loompa was happy to help with this matter.

Though I admit, I am having a bad run with wheel purchases as of late...

- Jono

Joking! Hope you didn't take it the wrong way
Aus seems to be a pain to get anything shipped to unfortunately.
Loompa seems to have handled it better than Joycult at least.

Ah, all cool man! SO many trolls these days it can get hard to tell sometimes, lol.

Yeah dude, our customs laws are FUCKED...and shipping fees are CRAZY excessive! Its worse still if your posting from AUS to another country.

So true dude...was just touching basis with them and they where like 'Its the least we can do. We want you to have your wheels'.

Much respect Loompa

- Jono

damn Jono, you have had a hell of a run lately. I just actually got mine in monday and they are so sick! Cheers to you getting back on the right path homie.

damn thats a tough loss right there, i would be pissed. Best of luck to you with trying to resolve the problem!

yeah i feel for ya jono that sucks

its hard to believe even 1 set stayed in so i guess you gotta look on the brightside that we witnessed a miracle lol

eddie Victory wrote:

its hard to believe even 1 set stayed in so i guess you gotta look on the brightside that we witnessed a miracle lol

HAHA!!! Dude, I was thinking EXACTLY the same thing hey, lol!

- Jono

totally fucked up.

That is messed up. Are they going to do anything about it.

Quick update:

Went to my local post office today to lodge an official 'complaint'. I am told it can take up to 6-8 weeks to get a response/result (-which sucks)...but I am also told that ALL international packages (coming into Australia) damaged or lost are automatically insured for up to $100AUS...so fingers-crossed I can get some cash back from this fuck up...

- Jono

mane f*** the feds

I hope you get your money back that be awesome to get your money back and use that B1G1 deal they sent you. Still sucks you have to wait that long though.

UPDATE: 2nd lot came in safe and sound! Still waiting to hear back from customs regarding a refund on my first order...but at least the 2nd lot made it

- Jono

Thats good. Hopefully you will get a refund from customs soon.

I feel for you bro. We all know how exited one gets when you know there is some nice fingerboard gear incoming. And your story pretty much sums up a worst case scenario...dang...such a shame! Glad to hear the 2nd package made it!!

I would take pictures (as it looks like you have done) and get a receipt from your purchase from Loompa. Then give all those documents to the PO and they should reimburse you (as you said up to $100AUD automatic insurance). I bet with that information they will refund you - that's complete BS!

That would tick me off more then anything.