As you guys know. I have been fingerboarding for a while and FINALLY my parents decided to get me a real fingerboard. I just got my closeup complete in the mail. and all of a sudden I find this huge crack on the deck. And I find a random 3 ply deck outside the complete which is also has a crack in the same spot (weird) In the video here I didnt know all this information until I checked it out for myself. I hope this is just a mistake from close-up because they are a great company. the deck bends like rubber and I cant fingerboard on it as it would break probably on my first 5 mins of fingerboarding. In the video you cant see the crack clearly becuase my bb cam sucks. I just hope they do something about it. Has this ever happened to you guys?

( I have such bad luck )

here's the video https://www.youtube.com/watch?v=9QTj7DFiPz8&feature=youtu.be

EDIT: This guy got the same problem as I did. He has the same cracks on the same spots!
They replaced it for him but they still didnt answer my email yet. They are taking longer to respond than usual.

heres link : https://www.youtube.com/watch?v=pVrLMglL2qc

It probably cracked in shipping. Just let them know and they will probably send you a new one!

weakfingers wrote:

It probably cracked in shipping. Just let them know and they will probably send you a new one!

Yeah, email them, they'll replace it.

I'm not sure how a deck can crack during the process of shipping.......

If you sent a piece of 1/42" veneer through the mail in the same packaging it would still not have cracked.

To me it looks like as if closeup sent you a free deck (although with the same problem) to help make up for the first deck with a crack. So 2 cracked decks.

Why not throw both out and replace the packaged deck with a good quality one?

Not sure what's going on here.

^ that never come cracked =)

how are we sure your not just making this up to get a free deck from close up??

can we see pics?

Noel wrote:

how are we sure your not just making this up to get a free deck from close up??

can we see pics?

you saw him open it broken.

Could have pre-opened.

I tell you what tho. This is shady man.

forgiven. wrote:

Could have pre-opened.

I tell you what tho. This is shady man.

could have.. i dont think so though.

Me either. Who does that?

forgiven. wrote:

I'm not sure how a deck can crack during the process of shipping.......

But you're certain a deck can get warped and holes can go bad in shipping :roll:

Noel wrote:

how are we sure your not just making this up to get a free deck from close up??

can we see pics?

because I opened the package with scissors. then opened the package in bubble wrap. and Im not lying man.
It even has other problems. In one of the holes the screw wont fit in. I tried putting trucks in it and only 3 screws would fit in on both sides. I also emailed them and they havent replied withing 12 hrs. They usually reply within 5-10 hrs. But I hope its just a mistake.

Fingerboard4lyf wrote:

Noel wrote:

how are we sure your not just making this up to get a free deck from close up??

can we see pics?

because I opened the package with scissors. then opened the package in bubble wrap. and Im not lying man.
It even has other problems. In one of the holes the screw wont fit in. I tried putting trucks in it and only 3 screws would fit in on both sides. I also emailed them and they havent replied withing 12 hrs. They usually reply within 5-10 hrs. But I hope its just a mistake.

And why in the world would they send me a 3 ply deck broken in the same place?

I think it was broke during shipping. Some crazy chizz happens in the post... I ordered a craftsman 3 drawer toolbox from Sears.com, and it got to my house with a dented, scratched and completely destroyed corner.

Just contact them and say they broke during shipping, I'm sure they could work something out for you.

i dont like close up decks at all...

but sent them a mail about what happend im sure they'll sent you a new one
mybe an another extra

ranas360 wrote:

i dont like close up decks at all...

but sent them a mail about what happend im sure they'll sent you a new one
mybe an another extra

Yeh but the problem is they havent answered for 30 hrs now. I always send them emails about how long shipping and stuff like that. And they answer in few hours. Idk why they havent answered yet.

ohh im sorry
mybe you can tallk to who knows the close up manager mybe nate know him
so talk to him i gusse
mybe kerry too
just try what ever you can

ranas360 wrote:

ohh im sorry
mybe you can tallk to who knows the close up manager mybe nate know him
so talk to him i gusse
mybe kerry too
just try what ever you can

Thanks for the help man.
even though I dont know nate but ill see.

me too
but im sure hes nice enoght to answer and help you

If Xi wasn't in Bejing I'd tell you to hit him up but he's gone...

Try contacting Close-Up directly.

MaxL wrote:

If Xi wasn't in Bejing I'd tell you to hit him up but he's gone...

Try contacting Close-Up directly.

I did try and contact Xi.
What do you mean hes in beijing?
theres no internet there or what?

im soo sad is there
but he still making vids??
his a pro fber!!!!!!!!!

He can't connect to the internet, to get on FBHQ.

i just talked to him afew days ago... lol